Open Letter to a Hotel Concierge
Can we take a moment? Because lately our arrangement has been feeling a bit stale. Positively outdated, even. When we asked you to suggest a great local spot for dinner, we didn’t mean your hotel’s “signature fine-dining outlet” or the white-linen relic you’ve probably been recommending for a decade. We meant where you would go for a casual night out. Do you still read the local papers? Maybe start skimming the blogs, too. We even know a concierge who started his own blog!
The point is, we’re here to actually get to know your town, and you’re our advance scout. We shouldn’t have to tell you about that great new gallery downtown or the cool cocktail joint that just opened. It’s okay to have a folder of harmless standbys. But trust us: we can handle something offbeat and authentic, like that great Indonesian spot your colleague in Amsterdam sent us to.
Indeed, many of your brethren go above and beyond, like the London concierge who selected a gift at Harrod’s for our friend’s wedding, or the guy in Tokyo who mapped out a complicated train journey for us. So please, don’t just feed us the same rote script. Wouldn’t a little creativity make your job more interesting?
The T+L Editors