This Is TSA's 2018 'Airport of the Year' (Video)
The votes are in and it looks like Boston is the best place to catch your flight.
“The TSA team here in Boston consists of nearly 1,500 employees from frontline TSA officers to inspectors, canine handlers, explosives experts, managers, program analysts and a host of others who work together every single day of the year to ensure that we protect the traveling public to ensure freedom of movement for people and commerce,” said TSA’s Federal Security Director for Massachusetts, Bob Allison in a statement on the TSA website. “The TSA officers and the others who comprise our team demonstrate their commitment daily through their hard work, professionalism and integrity.”
According to the TSA news release, Boston Logan is “the fourth fastest growing airport in North America with a 6 percent increase in passenger traffic.” And, despite its uptick in passengers per day, the average wait time to get through the security checkpoint is just under 10 minutes.
Meanwhile, the short wait time has no impact on the airport employees keeping passengers safe.
“TSA officials at BOS focused on optimizing threat detection and developed and implemented an online system this year to provide real time trending data, which allowed leadership to identify opportunities for improvement,” the news release stated.
In addition to being named the best airport, TSA has also named Boston Logan an “Innovation Airport,” meaning the airport is eligible to pilot new technology programs for TSA screening and other security efforts.
“Boston also hosted a technology demonstration of two new automated screening lanes in Terminals A and C,” the release said, adding: “BOS is at the forefront of using credential authentication technology, which uses devices that determine whether a traveler’s identification is valid.”
Additionally, the airport has invested in new programs, including focus groups, monthly team meetings and an “Officer of the Month” program to engage with TSA employees and contribute to a better work life overall.
Travelers in Boston can be assured they’re getting the best experience in the country.