Why the World's Best Airport Will No Longer Make Final Boarding Announcements
“With more flights and passengers, maintaining the present frequency of announcements will mean noisier terminals and more interruptions in time to come,” Changi Airport Group spokesman Ivan Tan said, according the New Paper, a Singapore-based publication.
“One concern is that passengers may pay less attention to the announcements made over the public address system, crowding out the more critical announcements,” Tan added.
The decision means that passengers will need to keep an eye out on departure boards and watch the clock. Announcements will be used to page passengers directly with news on emergencies, lost children, recovered passports, flight delays and gate changes, the New Paper reports.
Changi’s terminals currently average one announcement every five minutes, Tan said, according to the outlet.