Epstein travels back to Israel multiple times each year to find new hotels, restaurants, and experiences for her clients. She understands that Israel is a destination that is typically decided on with a specific intent or purpose and believes that a visit to the country is more than just a trip. It’s a spiritual journey, geopolitical education, and cultural immersion all in one. For Epstein, it’s important to understand clients’ expectations and satisfy them to the best of her ability, whether that entails visits to the country’s many historic and religious sites or reservations at the buzziest restaurants and new museums. She works with her team in Jerusalem to ensure that all needs are met before, during, and after the journey.
"Rachel is the embodiment of excellent customer service, superior knowledge of the travel industry, and outstanding taste. She ensures trips exceed high expectations and provides top-notch service to all of her clients." - Shari Dollinger