The Lowell Hotel, New York
Credit: Courtesy of The Lowell

In a city with as many hotels as New York City, it can be difficult to say which one is truly the best. From the extravagant luxury hotels of the Upper East Side to the laid back yet sophisticated properties of Brooklyn (not to mention the Lower East Side), Gotham has every type of hotel for every type of traveler.

Every year for our World’s Best Awards survey, T+L asks readers to weigh in on travel experiences around the globe — to share their opinions on the top hotels, resorts, cities, islands, cruise ships, spas, airlines, and more. Hotels were rated on their facilities, location, service, food, and overall value. Properties were classified as city hotels or resort based on their locations and amenities.

And for the second year in a row, Travel + Leisure readers have decided that one Manhattan hotel stands out above the others: The Lowell.

Located in an iconic residential corridor of the Upper East Side, The Lowell is conveniently situated near Central Park, the shopping on Fifth Avenue, and some of New York’s most notable museums. But chances are most guests won’t want to leave a hotel as inspired as The Lowell.

With 74 rooms — 47 suites and 27 deluxe rooms — The Lowell truly feels like a luxury home away from home. Distinctively, 33 rooms in the hotel offer wood-burning fireplaces and another 14 include terraces. Designed by celebrated interior designer Michael Smith, the entire place radiates the opulence you’d expect from a tried-and-true Uptown establishment, but truly shines thanks to the minor, more subtle details that make a hotel stand out: a smartly placed armchair, a subtle print, and plenty of fresh florals.

“I have been staying at the hotel for over 28 years for both business and pleasure,” one reader wrote. “It is one of the best in the world.”

The service at The Lowell is unparalleled. The concierge can arrange for private shopping of the latest collections from here or abroad, organize museum visits after-hours or with expert tour guides, or build a custom itinerary tailored to make an unforgettable trip for your kids.

And then there’s the food. Home to Majorelle, a French restaurant with Mediterranean influences, guests at The Lowell can expect world-class food from a relaxing and sun-drenched dining room helmed by Chef Emmanuel Niess. Afternoon tea in the Pembroke Room is a charming respite from the bustle of the city, and a nightcap at Jacques Bar before tucking into a bed of luxury Italian linens by Frette makes for the perfect day.

“The Lowell is one of a kind,” another reader wrote. “It has the perfect combination of scale and service. The attention to detail is everywhere. It has a pedigree which gives it gravitas in the field of luxury NYC hotels, yet it has stayed relevant in today’s top end of the market!”

See the entire list of 2019's best hotels in New York City.