Disney Extends Cruise Suspension Through July — What to Know If Your Trip Was Canceled (Video)
Passengers can either opt for a full refund or a cruise credit to be used within 15 months of the canceled sailing.
Disney Cruise Line will be extending the suspension of its cruises through July, a decision in line with directives from the Centers for Disease Control and Prevention (CDC).
With its four ships — Disney Magic, Disney Wonder, Disney Dream, and Disney Fantasy — not in operation, dozens of departures will be canceled through early August, according to an announcement on Wednesday.
Passengers who had reserved spots on a canceled cruise will receive an email with instructions on how to proceed. They can either opt for a full refund or a cruise credit to be used within 15 months of the canceled sailing. Those who booked through a travel agent should contact them directly and guests who booked through Disney can call (866) 325-6685 or (407) 566-7797 if they still have questions after receiving their email.
The news comes a month after the CDC extended its 'No-Sail Order' to July 24.
"In light of COVID-19, Disney Cruise Line is operating at elevated cleaning and sanitation levels," read the announcement which listed extensive cleaning protocols and training for crew members.
When it comes to Disney Parks, Disney Shanghai reopened to the public this week and Disney Springs at Walt Disney World Resort in Orlando will begin a phased reopening starting May 20. Reservations at Disneyland and Disney World resorts are currently available online, with entry starting on July 1.
As things may look like they're taking a turn for the better, Disney CEO Bob Chapek said the cruise line, “will probably be the last of our travel-oriented businesses to come back online,” in an earnings call, according to USA Today.
Other cruise lines have similar reopening timelines to Disney.
Carnival Cruise Line intends to resume North American cruises on August 1, from three major ports while Princess Cruises extended its cruise cancellations through August and the fall depending on the trip.