Ask a hotel staff member—whether concierge, bellboy, or desk manager—to reveal the dirt about their jobs, and guest (mis)behavior comes into play more often than not. (Just read our “Confessions of” series for proof.) Ask a guest for their feedback about their hotel stays, however, and you get an entertaining mix of positive, negative, and just plain wacky responses.
The Standard hotel group, with properties in Los Angeles, Miami, and New York, brilliantly sheds light on (and pokes fun at) a few of their favorite customer comments in a 2014 wall calendar (available online for $35). Cleverly staged photographs are paired with direct quotes from guests. April, for example, shows a bearded, white-robed figure standing on the pool along with, “Thank you for rehabilitating me from a hostile takeover of my business, subsequent lawsuit, divorce, and collapse of my ego. I have been reborn a better man.”
September has a man wrapped in toilet paper and, “Quality of toilet paper could be better. 3-ply minimum…otherwise it was a great room and enjoyable stay.” But our favorite is May, which reads, “My girlfriend and I spent lots of money at the bar and on room service. Any compensation would be greatly appreciated.”
Stay tuned for our confessions of a room service waiter.
Brooke Porter is an Associate Editor at Travel + Leisure. Follow her on Twitter at @brookeporter1.