Confessions of a Hotel Front-Desk Manager
Phillip X., who runs reception at a well-known luxury hotel, dishes the dirt.
“I like hearing people’s stories, but please, keep it brief. We have a button on the phone that will make it ring to rescue us from a boring conversation.
“Not everyone tips, but some tip a lot, so it’s a wash. People have tipped me in marijuana. Brits are the worst tippers, especially families.
“And yes, we can hear you when you’re having sex, sometimes even from the lobby. And I can always tell how some people are going to sound.”