Airlines to Cough Up More to Bumped Passengers
By Associated Press
Updated: February 02, 2017
CBS/AP | Giving up your airline seat may become a little less painful.
Federal officials are expected to announce this week a plan to raise the maximum amount that airlines must pay passengers who get bumped off an oversold flight, currently at $400 or $800 depending on how long a trip is delayed.
Bumpings rose in three of the past four years and jumped 10 percent to 762,422 in 2009, the highest total since 2002. They soared 17 percent in this year's first quarter.
The potential inconvenience is greater now, too. Airlines have cut back on flights and planes are more crowded, so bumped passengers could wait hours or even days to find alternate arrangements.
"It might not be hours, but days before you get to where you're going," Pauline Frommer, creator of Pauline Frommer Guidebooks, told CBS News correspondent White Johnson. "There simply aren't enough airplane seats out there for the number of people who want to fly."