Europe is Using Technology to Make the Airport Experience Less Noisy
Helsinki Airport is making good on the country's tourism slogan of "Silence, Please." In a space that's especially susceptible to a stress level that only frazzled travelers racing to meet a connection can truly appreciate, technology is making it easier to tune out some of the noise in Europe's traveling hubs. Helsinki's updates are simple and effective: gate announcements will be broadcasted at the gate and only the most important messages will be saved for airport-wide PA systems.
Of the most forward-thinking advances is a communication contraption called the AviaVox, which sets out to be a multi-language information hub for travelers of all backgrounds. The system relies on strict grammar rules to create human-esque speech fragments that can be incorporated in moments of mass passenger confusion, say, when a tight connecting flight is moved to another gate and travelers of different languages are looking for information. Ths technology has already been implemented in several European airports, including Eindhoven, Bristol, and Genoa.
Erika Owen is the Audience Engagement Editor at Travel + Leisure. Follow her on Twitter and Instagram at @erikaraeowen.
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