Virgin Atlantic Is Taking Passengers Behind the Scenes in One-on-Ones With a Pilot, Cabin Member, and More

Everything we're wondering while we take our seats — answered.

Virgin Atlantic employee
Photo: Virgin Atlantic

Did you know a plane cruises at 85 percent the speed of sound? Or that an airplane’s lighting on an overnight flight is designed to slowly and naturally wake up passengers?

While jetting off to a vacation is not exactly on the schedule at the moment, Virgin Atlantic is utilizing the knowledge and passion of its staff at home to give passengers a behind-the-scenes peek into how an aircraft is run.

In a series of IGTV videos, the British airline sends viewers on a day-in-the-life journey of everyone from a pilot to a flight attendant and an aircraft designer.

Virgin Atlantic employee
Virgin Atlantic

“With thousands of families learning at home... we are proud that our experts can provide unique insight, behind-the-scenes knowledge and a fun learning opportunity,” the company said in a statement provided to Travel + Leisure. “For 35 years, innovation and world class customer service have been part of the DNA of our highly skilled workforce, and through our STEM programme, we are committed to inspiring the next generation.”

In the first video, First Officer Bernice Moran details her day from taking a “taxi” airplane from her home in Dublin to London’s Heathrow Airport to briefing the crew and finally taking off in a Boeing 787 Dreamliner.

“Once we are cleared for takeoff, this is when the adrenaline is pumping and this is when the true passion of flying comes into play,” Moran told viewers as her dog adorably hung out in the background. “This is when every pilot gets super excited and absolutely adores the job.”

Viewers also get a glimpse into the work routine of a Cabin Service Supervisor. He describes their five and a half week training course, and how the cabin crew spends their free time in a new destination.

In another video, an engineer walks fliers through maintenance, including all the crazy things that have been found blocking toilets like false teeth, a credit card, and even Champagne corks. And you might be interested to know that a toilet, which is flushed on average about 1,000 times during a flight, hits the pipes at about the speed of a Formula 1 race car.

Virgin Atlantic is planning more videos next month with more of its knowledgeable staff.

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