By Andrea Romano
July 26, 2019
Robert Alexander/Getty Images

Potentially missing a connection can be one of the most stressful parts of flying, but United is trying to fix that.

Earlier this year, the airline launched its ConnectionSaver app at its busiest hubs: Denver International Airport and Chicago O'Hare International Airport. The app sends passengers personalized messages with directions to the gate of their connecting flight, including travel time to get there.

In addition, the service advises the departing flight when to hold for passengers connecting from arriving flights in other parts of the airport. ConnectionSaver is designed to help passengers without inconveniencing others, USA Today reported.

“If [holding the plane] will cause customers who are already boarded to miss their connections, or for the plane to arrive at its destination late, the tool will not advise for the departing flight to hold,” United Airlines said in a tweet.

United announced in June that it intended to expand this service to all of its service areas, and that day is arriving very soon.

The airline has announced availability in Houston's George Bush Intercontinental Airport as of Friday, July 26, according to USA Today. Service will also be provided at Newark Liberty International Airport on Tuesday, July 30. In addition, the airline will bring the new tool to San Francisco International Airport on August 6, and Washington Dulles International Airport on August 13.

The airline will roll out the service in even more airports after summer, USA Today reported.

Advertisement