The Hardest Questions Flight Attendants Face in Interviews
This article originally appeared on businessinsider.com.
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The competition among flight attendant candidates is so fierce that, for certain airlines, applicants compete with thousands of other applicants.
In fact, veteran Delta flight attendant Danny Elkins previously told Business Insider that it's harder to get invited to the Delta flight-attendant training center than to get into Harvard University.
After sorting through thousands of applications, airlines use an array of interviewing techniques, including video interviews, Q&A sessions, and in-person meetings to thin the herd. As Elkins said, airlines have to make sure that those they hire can not only serve to keep customers safe and comfortable on board, but also fit well within the organization.
Here are some of the toughest questions a flight-attendant candidate might be asked in the process:
- 'Create a PA announcement for a couple celebrating their 50th year anniversary' — Delta Air Lines
- 'Describe the color yellow to somebody who's blind' — Spirit Airlines
- 'You have one seat left on a flight, and you have five passengers waiting on standby: A military man in uniform, a pregnant woman, a woman and her infant child, an elite customer who is a frequent flyer of Northwest Airlines, and a gentleman trying to go and see his ill sister. Who will be the one to get the empty seat on the flight, and why?' — Northwest Airlines (now Delta Air Lines)
- 'I'm a customer who refuses to close their laptop before takeoff — what do you do?' Then, 'You come back and I still haven't turned it off — what do you do now?' — United Airlines
- 'Can you recall a time when you had to break an obligation, and for what reason?' — JetBlue
- 'What is the international distress signal?' — US Airways
See the rest of the questions at businessinsider.com.