You Can Now Exchange Your Galaxy Note 7 at the Airport
Following the U.S. Department of Transportation’s all-out ban on the Samsung Galaxy Note 7 onboard airplanes, Samsung has opened booths at airports around the world where customers can exchange their phone before boarding.
So far, the exchange stations have opened in “high traffic” terminals in Australia, South Korea and the U.S. Samsung said it will continue rolling out the booths to other airports around the world.
Samsung employees are working the stations and helping customers transfer their old phone’s data onto a new one. The replacement phones are also Samsung, although it’s unclear which models are available. Customers can also choose to return the phone for a refund.
Those travelers who are passing through an airport without an exchange station are urged to speak to grounds staff before boarding. Samsung will arrange for them to receive a replacement phone after their travels.
Analysts predict that 1 million Note 7 phones are still being used around the world. Anyone caught bringing the device onboard a plane in the U.S. now risks fines up to $180,000 or even 10 years in prison.
Earlier this month, a Galaxy Note 7 explosion onboard a Southwest flight caused an emergency evacuation at Louisville airport. And last month, smoke from an overheated Samsung tablet caused an emergency diversion on a transatlantic Delta flight.