Delta Introduces New Snacks, Might Bring Back Free Meals to Economy
Complimentary meals may seen like an amenity of the past for passengers flying economy on U.S. carriers, however Delta Air Lines is testing bringing the service back on routes between New York and California.
While several airlines have brought back at least some complimentary snacks to economy, Hawaiian Airlines is currently the only U.S. carrier to still offer complimentary meals to all of its classes.
“During the test period, customer satisfaction scores will be closely monitored to determine the impact on the in-flight experience," said Catherine Sirna of Delta's corporate communications. For flights that are a part of the test, complimentary meals will include either a Honey Maple Breakfast Sandwich or Luvo Breakfast Medley on morning flights and an option between either the Mesquite Turkey Combo with chips and a brownie or a Luvo Mediterranean Whole Grain Veggie Wrap served with grape and a cookie on afternoon flights.
Delta will also be switching up its in-flight snacks beginning December 14. The airline's brands of peanuts and pretzels will be replaced with Snyder’s of Hanover pretzels, Squirrel Brand Honey Roasted peanuts and NatureBox Apple Cinnamon Yogurt Bars, and will be served on a more frequent basis.
The signature Biscoff cookies will be staying.
According to Delta, the new snacks are in response to customer and employee feedback. The airline plans to more frequently switch up what they offer, also as a result of the feedback.
“Nearly all of Delta’s 180 million customers enjoy our snack offerings each year, which is why, in the future, we’re also going to look at ways to let them help choose our next lineup,” said Allison Ausband, Delta’s senior vice president of in-flight service, in a statement.
Regarding free economy meals, Delta said it will share additional details on what customers can expect once the results of the test have been reviewed.