Travel + Leisure A List Travel Agent Lillian Rafson

Lillian Rafson

T+L TOP TRAVEL ADVISOR | U.S. SPECIALIST

Rafson excels at turning close-to-home and long-weekend trips into memorable adventures. Pre-departure, her clients fill out a survey, noting their interests and travel history. Rafson then hyper-personalizes each trip, recommending cool breweries or bookstores, outdoor activities, and independent hotels in on-the-rise spots like Boise, Pittsburgh, or Traverse City, Michigan. “The best part of ‘surprise travel’ is that it allows our clients to discover destinations they wouldn’t otherwise think to visit,” she says. A standout trip she planned recently took a retired couple on a fall foliage road trip starting in Asheville, North Carolina, with overnight stays at quaint B&Bs in Charlottesville and Lewisburg, West Virginia. Along the way, the couple stopped at small diners, scenic overlooks, and farmer’s markets. “Our team does an exhaustive amount of research to make even a mundane drive memorable,” Rafson says. Clients praise her thoughtfulness and attention to detail: “I have used Lillian’s services on multiple occasions,” writes one of her clients, “and it’s clear that her team pays close attention to individual needs and requests. Best of all, they listen to feedback, so your trips improve each time.”

ADDITIONAL SPECIALTIES: Destination celebrations, honeymoons, and road trips 

Languages Spoken: English

Minimum Daily Spend: From $200 per day

Trip Planning Fees: 20 percent of trip cost

Contact Info

hello@packupgo.com | 412-448-2700 | Pittsburgh, Pa.

Testimonial

“I have used Lillian’s services on multiple occasions. She and her team do an exceptional job of providing customized itineraries to ‘mystery’ destinations around the U.S. Lillian has planned annual trips for me and my sister, and we’ve found that her assistance has mitigated a lot of the decision- and planning-related fatigue around travel. It’s also clear that her team pays close attention to individual needs and requests. Best of all, they listen to feedback, so your trips improve each time. We’ve stayed at some amazing places, eaten at wonderful restaurants, and experienced many off-the-beaten-track adventures during our Pack Up & Go trips. Lillian and her team make it easy by focusing on high-quality experiences and providing the best customer service.” — Myle Goel