Courtesy of Tink Labs

Say hello to unlimited international and local calling and internet access on your next trip, at no extra cost. 

April 05, 2017

Data roaming and international calling charges can really add up when you're traveling, but you need to stay connected. 

That's why Hong Kong-based startup Tink Labs created handy, a custom-made phone that gives hotel guests unlimited international and local calling and free internet access, both inside and outside the hotel, throughout their stay. 

When guests check into one of the more than 1,000 hotels in Europe or Asia partnered with Tink Labs, they’ll get their very own phone equipped with free curated city guides, unlimited local and international calling, free internet access, a speed dial to reach the hotel’s staff and services, and local emergency information, without paying a penny. 

 Courtesy of Tink Labs

This way, visitors can get tailored city recommendations and stay connected at no extra charge, while hotels can stay connected to their guests through the ability to display special discounts and promotions to customers.

“Hotel guests enjoy being able to make free calls while receiving insights that allow them to live like a local; meanwhile, hoteliers benefit from being able to stay connected to — and improve the experience of — their guests, resulting in increased sales of hotel services,” handy’s founder, Terence Kwok, said in a press release.

Kwok was inspired to create handy after facing frustrations trying to find free Wi-Fi during a vacation, leading him to question why there wasn’t a digital companion equipped with the tools travelers would need to be able to experience destinations like a local without paying a fortune.

The handsets come powered with handy OS, which is a customized version of Android that can be personalized by the individual hotel to offer book and buy services and features like mobile room ordering.

 Courtesy of Tink Lab

When guests get the phone, they’ll select their check-out date, allowing handy’s automatic erase data feature to delete all of the user’s data from the phone for privacy.

Handy also comes with adaptive language options so that hotel guests can enjoy its features no matter where they’re coming from. 

To best reach and connect with travelers, Kwok decided to place the phones in hotel rooms, with handy devices currently placed in hotels from major luxury brands like Mandarin Oriental, St. Regis, and The Ritz London, and groups like Hilton, AccorHotels, Intercontinental, and Marriott.

They can also be found in boutiques and serviced apartments. Tink Labs plans to have the devices in 1 million hotel rooms around the world by the end of the year. 

They're also planning to expand to the U.S. due to high demand from American hotels, and will be providing updates closer to the launch date. 

For travelers who are curious to know exactly which hotels they can find handy in, Tink Labs is currently in the process of creating a searchable database on their website, which they plan to launch later this year. 

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