As if long Transportation Security Administration lines weren’t bad enough, now a glitch in the TSA’s system has left thousands of bags stranded at Sky Harbor Airport in Phoenix. The technical problem, which lasted for hours on Thursday, prevented checked baggage from being screened.
According to TSA spokesman Nico Melendez, more than 3,000 pieces of luggage got caught in the mishap, causing many not to make it onto flights. The issue started at 6:45am and was finally resolved later that night, but that didn’t help the piles of bags stacked up in the parking lot. It also made for a lot of grumpy passengers.
"It's very stressful because I hope that everything that I packed is still in there after people have hand-checked it. And just that it gets there on time," Mindy McLarren told CNN affiliate KPHO. Others complained about the lack of a system in place to deal with such a situation.
Officers eventually switched to another system and brought in more bomb-sniffing dogs to handle the influx of bags. Officials also transported some of the bags to other airports to speed up the process of getting luggage back to owners.