British Airways passengers may want to prepare for a pain in the neck. Literally.
The airline is doing away with reclining seats on short-haul flights, a BA spokesperson confirmed to The Telegraph. That reportedly applies to flights lasting four hours or less. The new seats will go into the airline's new fleet of 35 Airbus A320neos and A321neos, which are scheduled to come into service later this year.
The spokesperson claims the seats will make things comfortable for all passengers, since people won’t have the ability to lean too far back and encroach on the seat behind them. Seats will all be set at a “gentle recline” and will stay that way. The airline's version of "gentle" has not yet been clearly defined.
“As well as new long-haul aircraft, we have 35 brand new short-haul planes arriving over the next five years,” the spokesperson said. “The new aircraft will have brand new seats set to a gentle recline to ensure everyone in the cabin enjoys a comfortable journey.”
Perhaps to help draw attention away from the fact that seats will no longer recline, the airline also announced they will add new amenities including “at-seat power throughout the aircraft" and onboard Wi-Fi. “These changes will also allow us to offer more low fares to customers,” the spokesperson said.
But this may do little to help customers feel better about booking with British Airways. In January of 2017 the airline stopped food service for short-haul flights and in August of 2016 it replaced the second meal on its economy “World Traveller” menu with a fun-sized candy bar. So you might be hungry and stiff, but at least you won't be fighting with the person in the seat in front of you over legroom.