Aloft Lexington

Aloft Lexington

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727 Marrett Rd., Lexington, MA 02421, United States

Check-in at Aloft is via a circular Aloha kiosk reminiscent of the e-ticket machines at airports—only staffed. You also have the option of using smaller, unstaffed kiosks, which will not only check you in to the hotel but also print out airline boarding passes. Upping the technological ante, the Aloft in Lexington, Massachusetts, 20 minutes outside of Boston, is now testing a third protocol. Called Smart Check-In and developed in collaboration with VingCard Elsafe, a security technology company for the hospitality industry, it allows Starwood Preferred Guest members to be issued SPG/Aloft-branded radio frequency identification (RFID) key cards. On the day of a planned stay, a text message with the guest’s room number is sent to his or her smart phone. Once at the hotel, the guest goes straight to the room, where the key card unlocks the door. If all goes according to Starwood’s plan, Smart Check-In could become an Aloft signature.

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