Peninsula Beverly Hills

The Peninsula Beverly Hills opens a 6,000-square-foot rooftop garden, complete with palm trees, wisteria, and jasmine, where guests can dine alfresco and sip cocktails under the stars. Designed by James Northcutt, the property prides itself on extraordinary service just the same. Like the monogrammed pillowcases, like the customized room scents, like most things at the luxe Los Angeles hotel, check-in is a flawless affair. From the moment you arrive you are in the hands of your own guest relations manager, who will know your name, have your registration materials and keys, and escort you to your room, suite, or private villa in the garden—bypassing the front desk along the way. These days, check-in can start at the airport. Your Peninsula concierge will retrieve your luggage, lead you to your car idling at the curb, and present you with a menu so that you can order room service on your way to the hotel.

World's Best Service, 95.59, 2010