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Trip Doctor: How the U.S. is Losing Tourists at the Airport

airport waiting area

Do you sometimes need a reminder of how great it can be to travel in the U.S.? Apparently overseas travelers do too. According to a new survey conducted by the U.S. Travel Association, 43% of foreign travelers will tell their friends to avoid coming to the States. But it’s not cultural, culinary, or political differences that are turning off the international crowds—it’s our customs entry process, which 84% of visitors complain about and believe could be vastly improved. The survey polled 1,200 non-U.S. Resident overseas travelers—of whom 1 in 7 missed a connection because of long customs lines. First impressions really do speak the loudest, it seems.

Nikki Ekstein is an Editorial Assistant at Travel + Leisure and part of the Trip Doctor news team. Find her at on Twitter at @nikkiekstein.

Photo by Jeff Greenberg / Alamy

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