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How Do Airlines Decide Who to Bump?

Passenger at Airline Customer Service Counter

Each carrier makes its own rules regarding who gets boarding priority when a flight is oversold or over capacity because of a change in aircraft. After looking for volunteers to give up their seats, some domestic carriers bump those who checked in last; others start with passengers in the lowest fare class. All of them give priority to people in special circumstances: those whose trips would be severely delayed, travelers with disabilities, unaccompanied minors, and (naturally) people in premier cabins or with elite loyalty-club status.

Amy FarleyHave a travel dilemma? Need some tips and remedies? Send your questions to news editor Amy Farley at tripdoctor@timeinc.com. Follow @tltripdoctor on Twitter.

 

Photo: iStockphoto

Air Passenger Fracas Serves Warning: Recline at Your Own Risk

Maybe you heard the story today from the AP. Male air passenger places a Knee Defender device on the seat back in front of him, preventing that seat from reclining. Female passenger in that seat objects. Flight attendant tells man to remove device, man refuses, woman complainant drenches the man with water. (Why oh why couldn’t it have been red wine?! Much better story that way.) Pilot diverts the Newark-Denver flight to Chicago, where the two offending parties are removed, but not arrested. We all know who is right and who is wrong in this tale. Right?

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Airplane Wi-Fi Just Got Better

Airplane Wi-Fi

It's easier than ever to stay connected in the air. Early next year, Gogo—offered on nine North American carriers, including Alaska, American/US Airways, United, and Delta—will increase bandwidth to a whopping 70-plus megabits per second (mbps) on 800 planes. It's the difference between surfing the Web and streaming an HD movie. Also on tap: an app for texting in flight. JetBlue has launched Fly-Fi, a proprietary 20-plus-mbps service (free; $9 per hour for streaming video) on part of its fleet; all A320's will be equipped by early 2015. On the international front, OnAir is available on airlines ranging from All Nippon to Etihad; Singapore Airlines is the latest to sign on, with Wi-Fi on its A340's, A380's, and Boeing 777-300ER's ($10 for 10 MB, or $12 per hour). British Airways recently joined up with Inmarsat, which plans to roll out Europe's first ground-based (as opposed to satellite) 4G broadband network by the end of 2016. Speeds will be in excess of 70 mbps.

Photo: iStockPhoto

British Airways Launches 72-Hour Fare Hold

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Booking a flight but not quite ready to pull the trigger—and you’re worried the fare could go up the next day? We’re already big fans of Options Away, an app and website that allows you to lock in a specific airfare for up to 21 days by paying between $4 to $45. (Click here for a Q&A with the start-up’s co-founder Heidi Brown.) Now, as a result of customer feedback, British Airways has a similar option that lets flyers put flights on both BA and codeshare partner Iberia on hold for up to 72 hours for $10. Available now, the option shows up on the web page after you've selected your flights (look for the red box that says "Hold your flights and price"). Only one traveler’s name is required to hold flights, and seats can be held up to three weeks before departure. Note that some destinations are excluded; visit the website for the full list. 

Brooke Porter
Brooke Porter Katz is an Associate Editor at Travel + Leisure. Follow her on Twitter at @brookeporter1.

Photo courtesy of John McKenna / Alamy

Aer Lingus Launches New Business Class

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Aer Lingus is the latest airline to introduce a new-and-improved business class cabin, launching in 2015. And from what we can tell, the upgrades—and the fact that passengers will get pre-clearance from U.S. customs at Dublin Airport—will make it a solid option for travel across the pond. Here’s what you can expect:

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How to Prepare for an Icelandic Eruption

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Remember the great Eyjafjallajökull eruption of 2010 that spewed ash across European airspace, stranding millions of travelers throughout the continent—and beyond? Iceland may be giving us a repeat performance, this time care of the Bárðarbunga volcano (that's Bardarbunga to English speakers), which has been increasing its seismic activity over the last week.

A few days ago, the agency that monitors the volcano raised the threat level to the aviation industry to ”orange,” the second-highest rating, putting airlines around the world on alert for possible flight disruptions due to ash clouds. Though it’s still unclear if the volcano will actually erupt, travelers planning to fly to or through northern Europe in the coming weeks should be prepared. Here’s what you need to know:

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How I Got Over My Fear of Flying

Fear of Flying

Aaron Spelling had a train car. Aretha Franklin has a custom bus. Even Marge Simpson suffered from it. I came by my pteromerhanophobia (fear of flying) honestly: my mother wrote a novel called Fear of Flying. But it started even before that. My DNA was equal parts deoxyribonucleic acid and panic. This didn’t mean that I didn’t fly. I grew up on Pan Am Flight 002, a Boeing 747 that went from JFK to Delhi with a stop at London Heathrow. We flew Clipper Class (which was Pan Am’s old-school name for business). The flight was always chaotic, stuffed to the gills, hot as the inside of an oven, hours late, and populated almost entirely with screaming babies. At least that’s how I remember it.

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What Is an Airline Code Share?

Airline Code Share

If a carrier issues you a ticket for a flight operated by a different airline, that’s the result of a code-share agreement. This happens frequently between international alliance partners (SkyTeam; Oneworld; Star Alliance), but is not restricted to them. Be advised: not all code-share flights are equal in the eyes of your frequent-flier program; some may not count toward elite-​qualifying miles or segments.

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Luggage of the Month: Turnbull & Asser x Globe-Trotter

Luggage of the Month

Though the days of traveling with heavy trunks are over, the glamour of a classic leather steamer remains—and on wheels, thank goodness!

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TSA Offers $15,000 for Ideas to Improve Airport Security Checkpoints

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Think you know what it takes to make airport security checkpoints less hellish? The Transportation Security Administration has put a call out for ideas on Innocentive, asking for ways to create a more efficient screening process that accommodates all levels of travelers—standard, premier, and TSA Pre✓™—employees, flight crews, and passengers in wheelchairs.

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