04.21.10
The first flights to take off in a week may have left London's Heathrow Airport yesterday and many of Europe's airports may once again be open, but there are still thousands of people stranded around the world, unable to fly due to ash from Iceland's recent volcanic explosion.
If you're not one of the lucky fliers who happened to be flying Emirates Air (the airline went above and beyond and is paying for hotel stays and three meals a day for some 6,000 passengers stuck in Dubai!), chances are you're ready for this ordeal to be O-V-E-R. Now, the question us who gets dibs on some of the first flights out? For details on who goes to the front of the check-in line, check out CNN's excellent Q&A today:
How are airlines prioritizing ticket allocation?
Other than a few special cases, most airlines are prioritizing those with pre-existing tickets for scheduled flights. In some cases, empty seats on these are being filled by customers with urgent travel needs. Hong Kong carrier Cathay Pacific says it is giving priority to unaccompanied minors and students heading back to the UK to sit exams. Singapore Airlines is fast tracking those with "special needs," the elderly and those with infants or young children. Rochelle Turner, head of vacation research for consumer watchdog Which?, says any prioritizing is at the discretion of individual flight operators. "The elderly, the sick, frequent flyers—it's entirely up to the airline who goes first."
Do I need to do anything if I have a ticket on a scheduled flight?
All airlines are advising customers to double check whether flights are going ahead before heading to airports. British Airways is even urging customers with tickets on scheduled departures to consider delaying their travel plans to free up space on planes to allow delayed passengers to travel. In most cases, passengers who hold tickets for a flight due to take off as scheduled should be fine. Says Turner, it is still advisable to call the airline to confirm or check-in online.
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Adrien Glover is the online deputy editor at Travel + Leisure.
03.26.10
CNN | British Airways cabin crews were set to start a second wave of strikes at midnight Friday over the airline's planned changes to pay and working conditions.
The strike, set to last for four days, follows a three-day strike last weekend.
BA said Friday it will be able to fly more than 75 percent of customers booked to fly during the upcoming strike because so many staff are willing to cross the picket lines. Another 18 percent of passengers are booked to fly on other carriers or have changed their travel dates to avoid the strike, the airline said.
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02.26.10
London, England (CNN) | In the name of improved security a hacker showed how a biometric passport issued in the name of long-dead rock 'n' roll king Elvis Presley could be cleared through an automated passport scanning system being tested at an international airport.
Using a doctored passport at a self-serve passport machine, the hacker was cleared for travel after just a few seconds and a picture of the King himself appeared on the monitor's display.
Adam Laurie and Jeroen Van Beek, who call themselves "ethical hackers," say the exercise exposed how easy it is to fool a passport scanner with a fraudulent biometric chip.
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02.22.10
Frankfurt, Germany (CNN) | Both sides in a pilots strike against Lufthansa have agreed to suspend the standoff —which has canceled hundreds of flights—at midnight (6 p.m. Monday ET).
The suspension is set to expire on March 8, barring the reaching of an agreement before then, both sides said in a Frankfurt labor court.
"The judge was very clear," airline spokesman Klaus Walther said. "He recommended the union to stop the strike action and to return to the negotiation table."
Walther predicted the two sides would reach a final agreement "pretty fast."
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02.19.10
CNN News | Archaeologists working under the direction of the Israeli Antiquities Authority have uncovered a 1500-year-old road running through the center of Jerusalem's Old City.
Excavation director Dr. Ofer Sion said the discovery lends further credence to the accuracy of what is known as the Madaba Map—a Byzantine period mosaic map of the Holy Land that depicts an entrance into Jerusalem that leads to a single central street.
Archaeologists working in Jerusalem have made various finds to suggest the Madaba map was geographically correct, but the road depicted in the mosaic had not been found.
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