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Trip Doctor: Getting Partial Refunds on an Orbitz-Booked Trip

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Q: I booked a flight on Orbitz, and the price dropped the next day. Can I get my money back for the difference? —Heather Browne, Colorado Springs, Colo.

A: Most online booking engines offer price-assurance guarantees that protect you when fares fluctuate. Orbitz has a hassle-free policy that will automatically issue you a refund check if another customer books a cheaper fare. Other sites make you do the legwork: Travelocity, Expedia, and Priceline give credits toward future purchases on top of the price difference if you spot a better deal within 24 hours—but it can be time-consuming to make sure you’re matching all the criteria that qualify you for a refund (dates, fare category, cancellation policies, and more). Alternatively, if you book directly with a carrier, sites such as Yapta can monitor your fare and alert you when you can request a refund.

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AmyHave a travel conundrum? The Trip Doctor is in. Send questions to tripdoctor@aexp.com.

 

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