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07.27.10

Continental Tests 'Self-Boarding' at Houston Airport

By USA Today Air Travel, Tips + Strategies, Travel News Comments

USA Today | Boarding a plane without an agent to inspect or take your pass has arrived in the USA.

Continental Airlines has confirmed it's testing the procedure at a gate at its hub in Houston Intercontinental. It's the first experiment at what's called "self-boarding" in the U.S.

In self-boarding, passengers — much like customers of the New York City subway—swipe their boarding passes at a kiosk reader at the gate. That opens a turnstile or door to the jet-bridge. Although an agent isn't there to take the pass, one is typically present to handle problems and other customer service tasks.

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Continental Tests 'Self-Boarding' at Houston Airport

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