T+L 500 (fpo)
HOW WE CONDUCT THE WORLD’S BEST AWARDS SURVEY
A questionnaire developed by the editors of Travel + Leisure, in association with ROI Research Inc., was made available to Travel + Leisure readers at TLWorldsBest.com from December 15, 2009, to March 31, 2010. Readers were invited to participate through Travel + Leisure magazine (January, February, and March issues), and online at TravelandLeisure.com. To protect the integrity of the data, after March 31, 2010, respondents were screened by Travel + Leisure and responses from any identified travel-industry professionals who completed the survey were eliminated from the final tally. The survey website, TLWorldsBest.com, was maintained, monitored, and kept secure by ROI Research Inc., which collected and tabulated the responses and kept them confidential.
The scores are indexed averages of responses concerning applicable characteristics. Respondents were asked to rate hotels on rooms/facilities, location, service, restaurants/food, and value, as well as optional characteristics (for business, for families), though these ratings were not included in the final score. For each characteristic, respondents were asked to rate a candidate on a scale of 1 to 5, where “5” means excellent and “1” means poor. Required component ratings were then averaged, creating an overall score. A minimum number of responses were necessary for a candidate to be eligible for inclusion in the World’s Best Awards listings. The top 500 scoring properties are included in the 2011 T+L 500, published in the January issue of Travel + Leisure, online at TravelandLeisure.com, and in the T+L 500 iPad edition. Throughout the T+L 500, scores have been rounded to the nearest hundredth of a point; in the event of a true tie, properties share the same ranking.
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