AFP/Getty Images

No. 2 Emirates

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Ranked No. 2 as it was in 2010, the airline has improved its
scores and even taken on a better reputation for value and food, while
steadfastly maintaining its reliability for both in-flight service and customer
service. Its reputation as an innovator—it pioneered laptop Wi-Fi in 2004 and
mobile phones back in 2008—is another reason it remains one of our readers’
favorites. —Everett Potter

World's Best Airlines 2011

No. 2 Emirates

Ranked No. 2 as it was in 2010, the airline has improved its
scores and even taken on a better reputation for value and food, while
steadfastly maintaining its reliability for both in-flight service and customer
service. Its reputation as an innovator—it pioneered laptop Wi-Fi in 2004 and
mobile phones back in 2008—is another reason it remains one of our readers’
favorites. —Everett Potter

AFP/Getty Images

World's Best Airlines 2011

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