Courtesy of Qantas Airways

No. 17 Qantas Airways

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Close to where it was last year—it ranked 16 in 2010—Qantas
proved that it was better in every category. The exception was a slight
downward tick in customer service. But the Australian carrier’s scores have steadily risen with
each passing year, and designer Mark Newsom’s on-board innovations—like a mini
hammock for your feet in economy class—keep the cabin comfort ratings on the
upswing. —Everett Potter

World's Best Airlines 2011

No. 17 Qantas Airways

Close to where it was last year—it ranked 16 in 2010—Qantas
proved that it was better in every category. The exception was a slight
downward tick in customer service. But the Australian carrier’s scores have steadily risen with
each passing year, and designer Mark Newsom’s on-board innovations—like a mini
hammock for your feet in economy class—keep the cabin comfort ratings on the
upswing. —Everett Potter

Courtesy of Qantas Airways

World's Best Airlines 2011

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