Most Outrageous Hotel Concierge Requests
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Most Outrageous Hotel Concierge Requests

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© Tim Graham Photo Library/Getty Images

From transporting tigers to carpeting beaches, hotel concierges from Miami to Macao have heard it all—and have tried to help.

A Private Tour of Buckingham Palace

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The Concierge: Frank Laino, The Stafford, London

The Arrangement: Laino, head concierge at this hotel in London’s leafy St James’s area, spent several weeks setting up a rare private viewing for a Hawaiian guest of Vermeer’s masterpiece The Music Lesson, part of the queen’s private collection in Buckingham Palace. Numerous background security checks had to be made on the guest, and a security breach at the palace a few days before the planned visit put the entire trip in jeopardy, but with more than 20 years’ experience, Laino had the right palace contacts to smooth things over, and the viewing went ahead. The guest was on a world quest to see every Vermeer in existence.

 

 

Most Outrageous Hotel Concierge Requests

A Private Tour of Buckingham Palace

The Concierge: Frank Laino, The Stafford, London

The Arrangement: Laino, head concierge at this hotel in London’s leafy St James’s area, spent several weeks setting up a rare private viewing for a Hawaiian guest of Vermeer’s masterpiece The Music Lesson, part of the queen’s private collection in Buckingham Palace. Numerous background security checks had to be made on the guest, and a security breach at the palace a few days before the planned visit put the entire trip in jeopardy, but with more than 20 years’ experience, Laino had the right palace contacts to smooth things over, and the viewing went ahead. The guest was on a world quest to see every Vermeer in existence.

 

 

© Tim Graham Photo Library/Getty Images
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