Most-Complained-About Airlines

Lost luggage and rude attendants may make you want to scream. Here are the U.S. airlines that people complained about the most.

No. 11 Hawaiian Airlines

6 of 41

.73 complaints per 100,000 passengers

With just 31 complaints in the first six months of 2011, the Aloha State’s carrier has improved from the same period last year, when it had 39. And since they've carried more passengers in 2011, Hawaiian's complaint rate has dropped as well.

Most-Complained-About Airlines

No. 11 Hawaiian Airlines

.73 complaints per 100,000 passengers

With just 31 complaints in the first six months of 2011, the Aloha State’s carrier has improved from the same period last year, when it had 39. And since they've carried more passengers in 2011, Hawaiian's complaint rate has dropped as well.

© Justin Sinclair
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