© Bryan Correira

No. 12 Frontier Airlines

6 of 42

.66 complaints per 100,000 passengers

Frontier has begun to be more interactive at @FlyFrontier with its social media–savvy fliers. Maybe that helped push its official complaint rate down from 1.23 over the first six months of 2010.

Most-Complained-About Airlines

No. 12 Frontier Airlines

.66 complaints per 100,000 passengers

Frontier has begun to be more interactive at @FlyFrontier with its social media–savvy fliers. Maybe that helped push its official complaint rate down from 1.23 over the first six months of 2010.

© Bryan Correira

Most-Complained-About Airlines

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