© Mason Vranish / Alamy

No. 16: Alaska Airlines

5 of 21

.5 complaints per 100,000 passengers

A recent J. D. Powers survey awarded Alaska Airlines the top spot in customer satisfaction out of eight major U.S. carriers, and Alaska beat them all on this list as well.

Most-Complained-About Airlines 2010

No. 16: Alaska Airlines

.5 complaints per 100,000 passengers

A recent J. D. Powers survey awarded Alaska Airlines the top spot in customer satisfaction out of eight major U.S. carriers, and Alaska beat them all on this list as well.

© Mason Vranish / Alamy

Most-Complained-About Airlines 2010

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