Kevin Koske

No. 14 ExpressJet

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The world’s largest regional airline is one of the worst when it comes to baggage handling. In 2012, this Georgia-based carrier (a SkyWest subsidiary) mishandled bags at a rate more than six times greater than that of first place Virgin America. And that’s not the airline’s only drawback: ExpressJet also ranks among the worst domestic carriers for late and canceled flights.

Baggage Reports per 1,000 Passengers: 5.52

Total Baggage Reports: 169,566

Enplaned Passengers: 30.74 million

Baggage Fees: $25 for first checked bag; $35 for second

Best and Worst Airlines for Lost Luggage

No. 14 ExpressJet

The world’s largest regional airline is one of the worst when it comes to baggage handling. In 2012, this Georgia-based carrier (a SkyWest subsidiary) mishandled bags at a rate more than six times greater than that of first place Virgin America. And that’s not the airline’s only drawback: ExpressJet also ranks among the worst domestic carriers for late and canceled flights.

Baggage Reports per 1,000 Passengers: 5.52

Total Baggage Reports: 169,566

Enplaned Passengers: 30.74 million

Baggage Fees: $25 for first checked bag; $35 for second

Kevin Koske

Best and Worst Airlines for Lost Luggage

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