Best and Worst Airlines for Lost Luggage
No. 1 Virgin America
For those who have flown small but efficient Virgin America, it should come as no surprise that the U.S. offspring of Sir Richard Branson’s empire is the very best at handling baggage. In addition to its small size (only 52 aircraft and 17 domestic destinations) Virgin America also has the advantage of youth: the airline celebrates its sixth anniversary in summer 2013. Even being included in these DOT rankings is a milestone. In 2012, for the first time, Virgin met the requirement of earning at least one percent of total domestic scheduled-service passenger revenues.
Baggage Reports per 1,000 Passengers: 0.87
Total Baggage Reports: 5,313
Enplaned Passengers: 6.07 million
Baggage Fees: $25 for first checked bag; $25 for second