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America's Best & Worst Airlines

America's Best & Worst Airlines 2009

AP Photo/Rick Maiman

#18 American

On-time performance: 73.4%

American came in last place in 2008, but even its strong move from 68% only bumped it up one spot in our list.



America's Best & Worst Airlines 2009
America's Best & Worst Airlines 2009

Bryan Correira

#17 Atlantic Southeast

On-time performance: 74.1%

This regional airline edged up 2 percentage points in on-time arrival, but still dropped two spots on the overall ranking.



America's Best & Worst Airlines 2009
America's Best & Worst Airlines 2009

Mark Peterson/Corbis

#16 JetBlue

On-time performance: 74.5%

JetBlue didn’t appear in the bottom five spots in 2008, but even though its percentage of on-time arrivals increased in 2009 (up from 72.6%) it dropped from the #14 spot.



America's Best & Worst Airlines 2009
America's Best & Worst Airlines 2009

David Osborn / Alamy

#15 Mesa

On-time performance: 74.9%

Mesa increased its on-time arrivals, but other airlines did it better: Mesa still dropped from the #13 spot.



America's Best & Worst Airlines 2009
America's Best & Worst Airlines 2009

AFP/Getty Images

#14 United

On-time performance: 75%

In 2008, United came in as the second-worst airline for on-time performance, so it’s promising to see it has moved a full 6 percentage points higher and out of the bottom 5 spots.



America's Best & Worst Airlines 2009
America's Best & Worst Airlines 2009

George Hall/Corbis

#13 Continental

On-time performance: 75.3%

In 2008, Continental was squarely in the middle of the pack—it was the #10 airline, with 74.5% of its flights arriving on time—so it’s lost a little steam.



America's Best & Worst Airlines 2009
America's Best & Worst Airlines 2009

Blaine Harrington III / Alamy

#12 ExpressJet

On-time performance: 75.5%

ExpressJet operates as Continental Express, and in terms of on-time arrivals is in the same league as Continental. Last year, ExpressJet’s 73.7% gave it a #11 ranking.



America's Best & Worst Airlines 2009
America's Best & Worst Airlines 2009

Bryan Correira

#11 American Eagle

On-time performance: 76.1%

American Eagle made a strong move in 2009. Last year the airline was #4 on the worst carriers for on-time performance with 71%. This year it’s moved out of the bottom 5 and solidly into the middle of the pack.



America's Best & Worst Airlines 2009
America's Best & Worst Airlines 2009

Jeff Greenberg / Alamy

#10 Delta

On-time performance: 76.9%

Though most airlines increased their on-time performance, Delta’s dropped ever so slightly, from 77.3%. Unfortunately, that means slipping from the #7 spot, though the airline still remains in the top 10.



America's Best & Worst Airlines 2009
America's Best & Worst Airlines 2009

Mason Vranish / Alamy

#9 Alaska

On-time performance: 77.6%

There wasn’t much movement for Alaska, which gained 1 percentage point in on-time arrivals from 2008 but slipped from #8.



America's Best & Worst Airlines 2009

See the slideshow: America's Best & Worst Airlines

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