© AP Photo/Rick Maiman

#18 American

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On-time performance: 73.4%

American came in last place in 2008, but even its strong move from 68% only bumped it up one spot in our list.

America's Best & Worst Airlines 2009

America's Best & Worst Airlines

#18 American

On-time performance: 73.4%

American came in last place in 2008, but even its strong move from 68% only bumped it up one spot in our list.

America's Best & Worst Airlines 2009

© AP Photo/Rick Maiman

America's Best & Worst Airlines

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