America's Best & Worst Airlines

Peter Titmuss / Alamy

#2 Pinnacle

On-time performance: 83.4%

Pinnacle—which operates flights for Northwest Airlink and Delta Connection—didn’t crack the top 5 in 2008 (it was #6 with 77.4%), but this year flew to the #2 spot.

America's Best & Worst Airlines 2009

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America's Best & Worst Airlines

#2 Pinnacle

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