Major Hotels Fall Victim to Credit Card Hack
Hotels across the country have been hacked, reports CNN. Fourteen locations owned by Marriott, InterContinental Hotel Group, Sheraton, and Westin franchises, are confirmed victims of a nationwide data breach.
Guests who used their credit and debit cards on site between March 20 and December 16, 2013, may have had their personal financial details compromised.
Banking sources were initially perplexed by the report, as the hotels range from a Radisson in Florida to a Sheraton in Pennsylvania. Later in the day, the common denominator revealed itself as White Lodging Property Management.
It was this third-party company, currently responsible for the 14 hotels, which had its systems attacked.
Marriott was the brand with the most locations impacted by the fraud, and their spokesman Jeff Flaherty was quick to respond with a statement.
Flaherty told Travel + Leisure, “We want to provide assurance that Marriott has a long-standing commitment to protect the privacy of the personal information that our guests entrust to us.”
Unfortunately, White Lodging’s system is beyond Marriott’s control, and thus they can only monitor the case as it develops.
Incidents such as this have been widely reported lately, although this is the first time in which hotels were targeted. So don’t cancel your winter getaway.
Guests who stayed at the locations where customer privacy may have been violated are encouraged to contact their financial institutions. In addition, White Lodging is promising to pay for a year of identity protection services to affected cardholders.
Melanie Lieberman is an editorial intern at Travel + Leisure.