How Do Airlines Decide Who to Bump?
By Amy Farley
Each carrier makes its own rules regarding who gets boarding priority when a flight is oversold or over capacity because of a change in aircraft. After looking for volunteers to give up their seats, some domestic carriers bump those who checked in last; others start with passengers in the lowest fare class. All of them give priority to people in special circumstances: those whose trips would be severely delayed, travelers with disabilities, unaccompanied minors, and (naturally) people in premier cabins or with elite loyalty-club status.