This morning, Hotel Chatter published its 2013 Hotel Wifi Report, showcasing the best and worst internet service in the industry. The exhaustive study finds that 64% of hotels worldwide offer free wifi, a service Hotel Chatter insists is “as essential as a working shower or air conditioning.”
Paradoxically, as many T+L readers have discovered, the hotels most likely to charge extra for internet service are high-end properties that demand hefty nightly rates to begin with. In fact, according to the American Hotel & Lodging Association, 84% of luxury hotels charge for in-room internet service, while just 8% of economy hotels do.
Travel + Leisure has been keeping tabs on which hotel brands provide free wifi to guests, and acknowledges these few major brands that buck the trend:
Third Place: A tie between Fairmont, Kimpton, and Omni hotels
Each of these brands gives free wifi in common areas and in guestrooms if you join their (also free) loyalty programs.
Second Place: Andaz
All Andaz properties provide free in-room and lobby internet access to all guests.
First Place: Peninsula and Shangri-La Hotels
Both of these hotel companies give free wifi not just in the hotel rooms and common areas, but also in their automobile fleet!
Be sure to check out Hotel Chatter's in depth report here.
Peter Schlesinger is an editorial intern at Travel + Leisure.