Worst Airline Blunders of 2011
John G. Mabanglo/epa/Corbis
Free Trip For a Multimillionaire
Most people in the U.S. could use a vacation right about now. But that doesn’t mean they can afford one. So when American Airlines gave an all-expenses-paid trip to Barbados and 200,000 AAdvantage miles to Dallas Maverick Dirk Nowitzki (salary: $17 million) in honor of his MVP performance at the NBA finals, it made the airline look a bit out of touch. AAdvantage’s Facebook page erupted as commenters expressed frustration. To its credit, AA’s social media team quickly took down the post and rescinded the offer.