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World's Best Airlines
Courtesy of Lufthansa
No. 20 Lufthansa
After two years at No. 19, the German carrier is still in our top 20. Scores were little changed from last year, although Lufthansa was slightly dinged for service in the air and on the ground, as well as food. Economy class seats with 31-inch pitch keep those cabin comfort scores consistent, but value is apparently not the airline’s strong suit.
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