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World's Best Airlines

World's Best Airlines: JetBlue Airways

Courtesy of JetBlue Airways

No. 16 JetBlue Airways

Enjoying the same overall ranking as it did last year, JetBlue is again the second highest domestic airline in the survey. It held steady in all categories except for customer service, which was marginally better this year. The upbeat staff, those seats with 34-inch pitch, the first-bag-free policy, and gratis animal crackers won the hearts—and votes—of our readers.

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