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World's Best Airlines

World's Best Airlines: Japan Airlines (JAL)

Courtesy of Japan Airlines/oneworld

No. 14 Japan Airlines (JAL)

JAL, which ranked 15th last year and 14th in 2010, is highly regarded and very consistent, but apparently not readers’ favorite airline flying out of Asia. They did give JAL credit for improved cabin comfort and in-flight service, though its food slipped a bit. Nor did the airline score points for value. That said, JAL just introduced its JAL Skyrecliner on certain routes in business class—rather like a La-Z-Boy of the sky—so give it credit for trying to stay ahead of the pack.


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