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World's Best Airlines 2011

World's Best Airlines: Air New Zealand

Courtesy of Air New Zealand

No. 4 Air New Zealand

Improved cabin comfort and an increase in value helped Air New Zealand climb up the ranks from seventh position in last year’s poll. Food, in-flight service, and customer service also went up, just enough to nudge the carrier into our top five category. The airline’s Skycouch—three economy seats that convert to a bed—must have helped the cabin comfort ranking. —Everett Potter

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