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World's Best Airlines 2011

World's Best Airlines: Lufthansa

Michael Dwyer / Alamy

No. 19 Lufthansa

The Germans held fast at the No. 19 position. But the airline improved in every category this past year, with noteworthy rises in customer service and in-flight service. The Recaro-designed economy-class seats that offer greater legroom gave it a leg up, so to speak, in cabin comfort. —Everett Potter

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