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Travel Safety Updates | 2001

NEW! Today's Travel News - What Do You Think?
Flight and Airport Information - Travel Security & Tips
New York City Travel - International Travel
Cruise Industry Update


WHAT DO YOU THINK?

We would like to know how the tragic events of September 11 have affected your views about travel. Please send your letters to letters@travelandleisure.com.

When will Travel Get Back to Normal: Share your Hopes, Concerns, and Questions about the New Realities of Travel


FLIGHT AND AIRPORT INFORMATION

Updates

  • Federal Aviation Administration
    www.faa.gov
    Announcements and the latest information on air travel
  • Air Traffic Control System Command Center
    www.atcscc.faa.gov
    Real-time airport status from the FAA

  • U.S. Department of Transportation
    www.dot.gov

  • Airline Web Sites
    www.travelandleisure.com/travelsites/airlines.cfm
    The majority of airlines are posting the latest flight information on their Web sites including departure times and gates, new travel restrictions and reaccomodation for previously booked flights

  • Reagan Washington National Airport
    www.mwaa.com/national/index.htm
    Reagan has been closed until further notice. This site will post and any updates when they occur

  • Airline Updates from American Express Travel
    travel.americanexpress.com/travel/personal/weekly/news/
    Contact information, carrier updates and policies

  • American Express's Flight Tracker
    209.113.170.222/amex/flight_tracker/ft_main.asp
    Track a flight by airline name and flight number, or by city and arrival/departure times

    Planning Resources

  • Rules of the Air at OneTravel.com
    rulesoftheair.com
    Information about airfare refunds, cancellations and penalty fees—as well as your rights as a traveler

  • Airport Terminal Maps
    http://www.mapquest.com
    Locate parking lots, terminals, airport services and car-rentals agencies

  • Plane Configurations (from SkyGuide.net)
    www.skyguide.net/features/plane_config.html
    Lists first class rows, exit rows amd limited recline rows for airlines' most popular aircraft

  • Domestic Airport Websites (from SkyGuide.net)
    www.skyguide.net/features/dom_airports.html

  • International Airport Websites (from SkyGuide.net)
    www.skyguide.net/features/intl_airports.html


    TRAVEL SECURITY & TIPS

    Updates

  • New travel safety precautions
    www.governmentguide.com/travel_and_recreation/travelupdate.adp
    Information on the FAA's stepped-up security measures and what you need to know before you travel

  • FAA Frequently Asked Questions page
    www.faa.gov/apa/faq/pr_faq.htm
    Airport security, e-tickets and new FAA regulations

  • FAA safety tips
    www.faa.gov/apa/traveler.htm
    What not to pack, carry-on baggage issues, passenger safety

  • Civil Aviation Security Frequently Asked Questions page
    cas.faa.gov/faq.html
    Information on airport security procedures including identification checks, personal screening and searches

    Planning Resources

  • Airline Web Sites
    www.travelandleisure.com/travelsites/airlines.cfm
    Contact the airline in advance to see how much time you should allow for check-in

  • Travel Tips from American Express
    travel.americanexpress.com/travel/personal/weekly/news/travtips.asp
    What to expect at the airport

  • When Travel Goes Awry (from SkyGuide.net)
    www.skyguide.net/features/travel_awry.html
    How to deal with flight delays, diversions and cancellations

  • Safety Information for the Business Traveler (from SkyGuide.net)
    www.skyguide.net/features/safety.html
    A few precautions and tips to help ensure travel safety

  • Ground Transportation Guide (from SkyGuide.net)
    www.skyguide.net/features/ground.html
    How to get downtown from major U.S. airports

  • Ground Transportation (from SkyGuide.net)
    www.skyguide.net/features/groundtips.html
    Tips and strategies for getting to your hotel without being taken for a ride


    NEW YORK CITY TRAVEL

    Updates

  • New York City Visitor Hotline
    1-888-805-4040 or www.nycvisit.com
    Resources for current and future visitors to New York including accommodation information

  • The Official New York City Website
    home.nyc.gov
    Emergency information, contact numbers and business resources

    Planning Resources

  • New York's Metropolitan Transportation Authority
    www.mta.nyc.ny.us
    Latest information on subways and buses, bridges, tunnels and railroad lines

  • Port Authority of New York and New Jersey
    www.panynj.gov
    Including information on JFK, LaGuardia and Newark airports

  • Hotel availability and special offers (from NYCVisit.com)
    www.nycvisit.com/sep_hotels.html

  • Attractions/sightseeing/performing arts (from NYCVisit.com)
    www.nycvisit.com/sep_attractions.html

  • Special events and other announcements (from NYCVisit.com)
    www.nycvisit.com/sep_specialevents.html

  • New York City Benefits
    www.newyork.citysearch.com/roundup/37483/
    Vigils and benefits to honor those lost


    INTERNATIONAL TRAVEL

    Updates

  • US State Department's Worldwide Caution Notice
    travel.state.gov/wwc1.html

  • FAA Foreign Airport Status
    www.faa.gov/ats/ata/airport_cert/foreignairport.html
    Which airports and airlines have been approved by the FAA to provide service to U. S. airports

    Planning Resources

  • US State Department
    travel.state.gov
    Travel warnings and information for Americans abroad

  • International Airport Websites (from SkyGuide.net)
    www.skyguide.net/features/intl_airports.html


    CRUISE INDUSTRY UPDATE

    After the September 11 attacks, there was immediate concern about cruise line safety and continuing departures. In the days and weeks that followed, ports have heightened security, ships have altered itineraries, and cruise lines have accomodated passengers booked on voyages affected by the attacks and their aftermath. Some cruise companies are also extending special offers for emergency workers directly involved in the rescue efforts at the World Trade Center in New York and the Pentagon in Washington, D.C. The entire cruise industry is still adjusting to new procedures and itineraries, so passengers should call the company with whom they plan to cruise before heading to port. Passengers should also leave plenty of time for security checks at the port. The following is a list of major cruise lines and their current response to the Sept. 11 tragedy. This list will be continually updated.
    - Karen Blackman

    Cruise Industry Response to Sept. 11 Tragedy
    American Classic Voyages
    • Filed for Chapter 11 Bankruptcy on Friday, October 19. Decreased bookings after September 11 tragedy sited as primary cause.
    Carnival
    • Offering special rates for anyone directly involved in on site rescue and relief efforts
    • "American Heroes Program" offers discounted cruise rates: $199 for 3-day cruise; $249 for 4-day; $399 for 7-day on itineraries to Bahamas, Caribbean, and Mexico. Reservations must be made by Dec. 31, 2001
    • Carnival Cruise Lines will donate $50 for each stateroom on all cruises through October 11 to the American Red Cross. According to Carnival, the money raised will be approx. $1.5 million
    • Carnival will increase sailings in U.S. cities. Cities include New Orleans, Galveston, Tampa, Miami, and Charleston
    • Beginning Spring 2002, MS Holiday will offer year-round four and five-day western Caribbean cruises.
    Celebrity/Royal Caribbean International
    • Summit ship hosting "Wave of Compassion" fundraiser for American Red Cross of Greater Miami and Keys. The ship has given 200 staterooms towards event. Donors can stay at rate of $1,000 or $500. All casino earnings n the 2-night sailing will go to Red Cross
    • For the remainder of the Bermuda season, Zenith will be using the port of Baltimore instead of New York. Horizon is using the port of Philadelphia to travel to the Caribbean
    • Celebrity/RCI will provide ground transportation for passengers from New York to Philadelphia and Baltimore
    • The company will provide Horizon and Zenith guests with a 25% discount on a future seven-night Celebrity cruise departing through Dec. 15, 2002, excluding June, July, and holiday sailings
    • Effective immediately: Royal Caribbean International and Celebrity Cruises will give onboard credit to guests previously booked with Renaissance Cruises. Onboard credit for 1st and 2nd guests only. 2-5 night-$25; 7+night-$50; 10+night-$75
    • Inaugural events its for new ship, Summit, will be cancelled
    • Constellation will sail Europe as planned. Millennium will replace Mediterranean itinerary with Caribbean itinerary. Mercury will sail Panama Canal
    Crystal
    • Crystal Harmony will use the port of Baltimore instead of New York for New England/Canada cruise
    • Sailings to Alaska will increased. There will be nine in 2002
    • "Perfect Harmony" package fares include up to 40% savings from previously published fares.
    • Crystal Symphony's October 1 Africa cruise has replaced Capetown with its Rome itinerary.
    Cunard Line
    • QE2 and Caronia using the port of Boston instead of New York
    • Caronia will operate mainly in Europe and will market primarily to U.K. passengers
    • QE2 will not use the Suez Canal route, but will sail around Cape of Good Hope from the Indian Ocean to the Atlantic Ocean
    • Cunard Line will increase commission to 20% for travel agents on reservations made for QE2 and Caronia
    Disney Cruise Lines
    • Ships sailing as scheduled.
    Holland America Line/Windstar
    • Added two more U.S. ports: Seattle and Port Canaveral
    • Revamped 2002 itinerary. It now features more sailings to Alaska and Caribbean
    • Amsterdam will not sail Europe. It will instead sail 7-night Alaska cruises from Seattle
    • Western Mediterranean replaces Eastern Mediterranean on all itineraries
    • Holland America offers Cancellation Protection Plan and Cancellation Protection Plan Platinum, which allows cancellation of cruise plans up to 24 hours prior to departure for any reason, and pays cash back to the passenger at 80 or 90 percent of the cruise fare cancellation penalty. It's the only program of its kind in the industry
    Lindblad Expeditions
    • The company has created more lenient cancellation policies
    Norwegian Cruise Lines
    • Norwegian Sea and Norwegian Sun will be using the port of Boston instead of New York.
    • Tri-State residents not wishing to sail on Norwegian the weekend after the tragedy were offered a Cruise Credit Certificate valid through December 2002 to allow them to sail at a later date.
    • Norwegian Majesty delayed from departing Bermuda on Oct. 12 because of tropical storm. Will depart on Oct. 13, 2001.
    Orient Lines
    • Crown Odyssey's Fall Grand Passage, sailing from Greece to Mediterranean and Africa, has been cancelled. The new itinerary sails from Barcelona to Singapore
    • Orient has added special value savings offering such deals as 2-for-1 fares to up to 12 free additional days on cruises, along with free gratuities
    Princess Cruises
    • Princess will increase North-American-based cruising opportunities, since there is a reduced demand for European market
    • Sea Princess will have 16 new Mexico sailings in Spring 2002, and Royal Princess will sail the Panama Canal
    • Postponed launch of Golden Princess until 2002
    • Pacific Princess will embark and disembark passengers in Boston. Motorcoach transportation will be available between Boston and New York
    • Pacific Princess' Africa and Holy Land cruises scheduled from
    • Nov. 1, 2001 through April 5, 2002 have been cancelled. The ship will sail during the Bermuda season in May 2002.
    • Pacific Princess delayed from departing Bermuda on October 12 because of tropical storm. Plans to depart on October 13, 2001.
    Radisson Seven Seas Cruises
    • The Seven Seas Navigator's 105-night World Cruise, departing January 2002, will sail along Cape Horn instead of the Suez Canal, making stops on the islands of the Indian Ocean, South Africa, South America and the Caribbean
    Regal Cruises
    • Ships will use the port of Philadelphia instead of New York.
    • Transportation is provided to Philadelphia from New York and New Jersey
    • Unchanged departures from Norfolk, Wilmington, Charleston, and Ft. Lauderdale in October and November
    Renaissance
    • Renaissance Cruises ceased operations on September 25 and filed for Chapter 11 bankruptcy. Business slow-down following Sept. 11 is cited as the primary cause. Speak to your travel agent about reimbursement and/or using credit toward another ship
    Royal Caribbean International/Celebrity cruises
    • Nordic Empress will use port of Philadelphia instead of New York for Bermuda season. Added four additional cruises to Bermuda.
    • Royal Caribbean will re-deploy two of its four ships originally scheduled to cruise in Europe in 2002 to North American market.
    • Effective immediately: "Royal Caribbean International and Celebrity Cruises will give onboard credit to guests previously booked with Renaissance Cruises. Onboard credit for 1st and 2nd guests only. 2-5 night-$25; 7+night-$50; 10+night-$75."
    • Has modified one sailing itinerary of Legend of the Seas and has cancelled two other sailings scheduled to depart Athens for Dubai on November 10 and Dubai for Singapore on November 24. Legend of the Seas will resume norml sailing schedule on December 7.
    • Guest booked on modified sailing departing November 3 will receive a $100 per-person onboard credit and a certificate for a 50-percent discount on a future cruise of up to seven nights. Discount must be used on or before December 15, 2002.
    • Guests on the cancelled cruises will receive a 50 percent discount if they rebook a Royal Caribbean or Celebrity cruise departing on or before December 15, 2001. Rebooking must be made before October 31, 2001. Guests who do not rebook prior to October 31 will receive a full refund for their cancelled cruise.
    Seabourn
    • Seabourn Sun's Farewell World cruise itinerary has changed. It will bypass the Red Sea, Suez Canal, and Mediterranean Sea regions. It will travel across the Indian Ocean from Mumbai (Bombay), stopping over in various islands
    • "Exclusively Seabourn" shoreside experiences (local culture, art) will be free of charge for guests in 2002.
    • Free economy class air from 25 North American gateways will be granted for passengers on 2002 European cruise vacations of 7-18 days aboard Yachts of Seabourn. Prices start at $995
    • The company launched a new program of spa services called "Pure Pampering." The program will be available on all-suite yachts Seabourn Pride, Spirit, and Legend, and will feature products from British brand Molton Brown
    • Seabourn Pride will use the port of Boston instead of New York
    • Seabourn Spirit adds more cruises to Vietnam and Myanmar departing January and February 2002. January, February Cruises feature free economy class air air, business class from $995.
    SeaDream Yacht Club
    • Tightened security is in place
    Silversea
    • Silversea invited Renaissance passengers to apply 100% credit for their cruise-only fares to the published fare of any new Silversea voyage in 2001-2002, and offered agents a $500 per-suite bonus commission for converted bookings
    • Silver Shadow will not call in Syria and Cyprus. It will instead stop in Greece
    • Silver Wind will be out of service for 2002. Silver Cloud will take over the Wind's itinerary. Passengers on cancelled voyages will receive a full refund of payment
    Viking River Cruises
    • All passengers making new 2002 reservations are exempt from any cancellation penalties if a trip is cancelled through January 31, 2002.

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