T+L Test Case

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A deluxe room (one king or two double beds) at the Ritz-Carlton New York, Battery Park

December 13 and 14, 2007 (Thursday and Friday night), searched for from September 1.

Farecast

12/13: $695
12/14: $625

Listed as a "deal" at 90 percent less, compared to other Thursday-and-Friday stays at the same hotel.

Expedia

12/13: Unavailable
12/14: $625

Ritz-Carlton.com

12/13: $695
12/14: $625

Ritz-Carlton’s toll-free number

12/13: $695
12/14: $625

Direct hotel reservations

12/13: $625
12/14: $625

We negotiated a rate of $625 for both nights.

Travel agent

T+L A-List Agent Amy Glass, of Protravel International

12/13: $625
12/14: $625

With breakfast each morning, plus an upgrade, based on availability.

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