The Comforts of Home: I love to create memorable experiences for guests. I’ve taught children to ride bikes on the village green, which is the perfect place for a soft landing. There are also always fun events for the holidays. On July 4th we host a carnival; later, in the fall, there’s a 5K Turkey Trot, and in December I organize a Christmas Eve Elf Tuck-In. Santa’s elves visit cottages and read bedtime stories. Doubles from $650.
Water Views: Alakai nalu means “leader of the waves.” My job is to expand our guests’ knowledge of and respect for the ocean by taking them sailing, canoe paddling, windsurfing, and snorkeling. If something goes wrong, that’s my job, too. I once searched for a diamond ring a guest had lost in the ocean and found it three days later. She was ecstatic! Doubles from $775.
Green Team: The housekeeping department doesn’t just make sure that rooms are in perfect order. The 57 acres of the hotel property should be immaculate as well. That’s why I created a program called Conserve to Preserve, which encourages staffers to produce less trash and use less energy; we also offer training courses in being green to the local community. Guests may not be aware of some of the initiatives, but no one overlooks the white-sand beaches. Doubles from $590.
All in the Delivery: I am a master at towel art, and swans are my most impressive design. But I try to do more for the guests than just decorate the room. A newly married couple wanted to dine on cooked lobster while paddling in a dugout canoe. I caught two lobsters, which required a special permit; then I asked a fisherman to modify his small boat to look like a canoe. My work paid off! Doubles from $900.