Don Wilson/Courtesy of Port of Seattle
No. 15 Alaska Airlines
.49 complaints per 100,000 passengers
Alaska may have had only 42 complaints this year, but it's still more than last year. Tweet @AlaskaAir when something goes wrong, and chances are you’ll get a faster response than you would by calling, e-mailing, or dealing with customer service at the counter. Its modest following of less than 50,000 will likely grow fast this year.